Terms and conditions

Last updated: 4 November 2026

These terms apply to Datgrow-S, the school management service run by Datgrow at school.datgrow.com and in the Datgrow-S mobile app. By creating an account or using the service you agree to them. If you use Datgrow-S on behalf of a school, you confirm you are allowed to accept these terms for that school.

The service

Datgrow-S helps schools manage students, teachers, parents and staff: attendance, timetables, exams and marks, homework, report cards, fees, messages and announcements. Features may be added, changed or improved over time.

Accounts

  • A school creates its account and approves the teachers, students, parents and staff who join it using the school's Datgrow-S ID.
  • Keep your password private. You are responsible for what happens under your account.
  • Information you enter must be accurate, and you must have the right to enter it, including permission from parents or guardians for student records where the law requires it.

Free trial, plans and payment

  • New schools get a free trial of 7 days with full access. No payment details are needed for the trial.
  • After the trial, a school chooses a monthly or yearly plan on its Subscription page. Plans are priced by the number of students, and the current prices are shown there in Indian rupees (INR).
  • Each payment covers one period (30 days for monthly, 365 days for yearly) from the day you pay, or from the end of your current paid period if you renew early.
  • Plans do not renew automatically. Nothing is charged unless you choose to pay again.
  • Payments are processed securely by Razorpay. We never see or store your card, UPI or bank details.
  • If a period ends without renewal, the school and its users lose access until a plan is paid for. The school's data is kept so it can continue where it left off.
  • Refunds are covered by our refund and cancellation policy.

Acceptable use

Do not use Datgrow-S to break the law, harass anyone, upload harmful files, try to reach another school's data, or interfere with the service. We may suspend accounts that do.

Your data

Schools own the records they enter. We store and process them only to provide the service, as described in our privacy policy. A school can ask us to export or delete its data.

Availability

We work to keep Datgrow-S available and backed up, but it may occasionally be unavailable for maintenance or reasons outside our control. We will try to give notice of planned maintenance.

Ending the service

You can stop using Datgrow-S at any time and delete your account from your account menu. We may close accounts that break these terms, after notice where reasonable.

Liability

Datgrow-S is provided as it is. To the extent the law allows, Datgrow is not liable for indirect losses, and our total liability for any claim is limited to the amount the school paid us in the 12 months before the claim.

Governing law

These terms are governed by the laws of India.

Changes

If we change these terms we will update the date above and, for important changes, tell schools when they sign in.

Contact

Questions about these terms: support@datgrow.com, or see Contact us.